Our Values

Our mission is to become the UK's premier supplier of advice and training in social welfare law.

Underpinning this aim are the following set of core values that shape the culture of DAWN Advice.

Accountability
We accept our individual and team responsibilities and we meet our commitments
We take responsibility for our performance in all of our decision and actions
We accept individual and team responsibility for client care and satisfaction

Quality
We take responsibility to maintain quality in all that we do

Honesty
Everyone is entitled to an open and honest response and to feel that they can raise a question in a safe environment

Fairness
We act in a fair, non-judgemental and impartial manner at all times


Each of these values were agreed in consultation with board members, management and all employees and are adhered to in everything we do.