DAWN Advice helped pioneer the delivery of legal services by telephone, regardless of the distance. Since 1994 we have delivered specialist legal advice and casework through telephone and distance-based support. Our work in this area contributed to the introduction in July 2004 of a national legal telephone service, CLS Direct, now known as Community Legal Advice.
Working in partnership with colleagues at the Legal Services Commission on the development and service delivery of Community Legal Advice we delivered advice on a wide range of social welfare issues.
In 2009 we became a member of Citizens Advice after investing in the Castle Morpeth Citizens Advice Bureau which was facing closure. DAWN Advice continues to the manage the bureau, which is now known as DAWN CAB.
Who can use DAWN Advice?
"Having had the occasion to deal with your staff several times in the last couple of months I just wanted to say how helpful and informative I found them." A former client of DAWN Advice
Although we are happy to advice anyone who contacts us, we may need to aak some questions about your income and household details to establish whether we can take your case forward.
Should we be unable to assist or if you feel that you would prefer to speak to a legal advisor in your area, we will be able to run a search to find a suitable organisation.
Please call us on 0844 411 1309
10am - 3pm
Monday to Friday
If we cannot help, we will try and put you in touch with someone that can.