Providing advice and support to individuals during difficult periods in their lives is at the heart of what DAWN Advice is about. For many people, attending court or trying to access advice can make a stressful situation seem worse. The Legal Services Commission contract with us to provide last minute advice and representation to clients who are at risk of losing their homes. Many people feel that by the time matters have got as far as court there is very little that can be done, but this is not the case. The Duty schemes are proving to be an essential and valuable tool in achieving positive outcomes for clients and enabling them to overcome their problems.

We provide representation in partnership with other suppliers (Solicitors, Law Centres etc.) at eight courts across the Northeast region. We act as lead agent on five of these schemes, managing the process and monitoring the quality of the work being delivered.

Often people need only a small amount of help to resolve their problems but we aim to ensure that, if follow up or ongoing work is required, that clients are directed towards the most appropriate help.